Privacy Policy

Solitary Bee in an insect hotelSolitary Bee in an insect hotel

The Wildlife Trust is totally committed to protecting the privacy of our site visitors and customers. The Wildlife Trust team members are customers themselves of other Internet sites and fully appreciate and respect the importance of privacy on the Internet.

We will not disclose information about our customers to third parties except where it is a necessary part of providing a service to you - e.g. Arranging for a product to be sent to you.

Your Consent

We will not rent or sell your name, address, e-mail address, credit card information or personal information to any third party (excluding partners from whom you may have linked to our site) without your permission. If you have purchased from our store, subscribed to one of our newsletters and entered any of our competitions, or advised us of your e-mail address, post & telephone we may occasionally update you on news and special opportunities via e-mail, post & telephone.

Site Statistics

We may disclose aggregate statistics about the number of visitors to our site or number of purchases made on the site.The Wildlife Trust uses this type of information, to help it improve the services to its users.

Checking your details

If you wish to verify details you have submitted to the Wildlife Trust you may do so by contacting us via the e-mail address, telephone number or address given here. Our security procedures mean that we may request proof of identity before we reveal information. This proof of identity will take the form of your e-mail address and password submitted upon registration. We would strongly recommend that you do not use the browser's password memory function as that would permit other people using your terminal to access your personal information - write it down and keep it somewhere safe.

What are Cookies?

A cookie is a small information file that is sent to your computer and is stored on your hard drive. If you have registered with us then your computer will store an identifying cookie which will save you time each time you re-visit, by remembering your email address for you. You can change the settings on your browser to prevent cookies being stored on your computer without your explicit consent.